You never know what well-connected individual you’ll meet at a business conference or chamber meeting, or even at the gym, who can help you “go viral” with the help of his or her network. People we have got to get more active in our present so that we can start to take control of the directions of our futures and our overall life’s.
Wrong. Because of the Internet, news travels fast, especially within regional locations. The moment that business goes bad and an irate customer leaves, you have to contend with a virtual flame war of public relations. The dissatisfied customer is now intent on trashing your company and hurting your sales. What’s the best thing to do in this situation? Ignore the person? While it’s wise to not engage a person in a public battle, remaining completely silent on a matter can also damage your reputation.